FREQUENTLY ASKED QUESTIONS


STORKS FAQ:

When Will You Deliver The Stork?
We normally  deliver your stork  the evening before mom and baby come home. 

New Parents are coming home in a few hours and I need a stork!
 We do same day delivery based upon availability. We will try our best but we can not guarantee we can make it to your location before mom/baby come home.

How far in advance can I order my stork?
 Babies come when their ready so there is no way to reserve a stork sign in advance, if you call us when the baby is delivered we will personalize and deliver your stork before mom comes home.  However, If you have a scheduled birth you can reserve your stork in advance with NO down payment required. 

Do I get to keep the bundle?
Yes! We do have a personalized coroplast or sintra plaques that we leave you as a keepsake .
* Personalized plaques are included! ( and optional) 



Birthday Sign Rentals FAQ:

When will you deliver/setup my lawn display?
We will deliver/setup your lawn display when you feel will be the best time to surprise the recipient. Our delivery times range from 8:30am -8:30pm. Unlike other sign companies we do not deliver in the middle of the night.

how long is the Birthday lawn display stay up for?
We leave the display up for 24 OR 48  hours . 

I want my display to stay up longer!
If you would like your display up longer it will cost $15.00  for the 1st  extra night and $10 each additional night based on availability.

I do not live in Lancaster but I really want a  sign display.
Don't worry!! We deliver to areas outside of Lancaster County. We charge a  delivery fee to setup in areas outside of Lancaster county. The delivery fee will be calculated based on how many miles outside of the Lancaster County line.  keep in mind we need to make two round trips. 

DIY Packages
On the rare occasion Bundle Of Joy Greetings is closed or unable to accommodate your requests we don't want you to miss out on an exciting way to surprise someone on their special day so we offer DIY (Do It Yourself) Packages  for only $41.00
On the agreed upon date we can deliver the signs  to you or  you can pick them up at a neutral location. You set up the signs when and how you would like them.
A credit card will be kept on file until the signs are returned.
You will be held responsible and be charged for any missing or damaged items. 

The HAPPY BIRTHDAY display is the only display available for DIY


What is your refund policy?
On sign rentals; A refund will be given if: 

  • the order is cancelled more than 48 hours in advance of delivery date.
  • we can not deliver due to inclement weather


Refunds will not be given if:

  • You have given us the wrong address.
  • If outside elements prevents us from setting up a display ie: aggressive dog. blocked street, etc...
  • if recipient or resident requests the lawn sign be taken down or prevents us from setting up the sign.
  • if recipient lives in a gated community or a homeowners association  and prevents us from set up.


On handmade items; refund will be given if:

  •  we have not delivered your item on event date/scheduled date
  • if we have not provided you the service we promised.
  • the order is cancelled more than 48 hours in advance of delivery date.


How do I Pay?
Payment is due when order is placed. You can pay over the phone -credit card or online-Paypal. In person we can swipe a credit card or accept cash. Sorry no checks accepted.



To place an order or for more info please feel free to Contact Us:
Phone: 717-824-3803  or 
Email: info@bundleofjoygreetings.com


*WINTER POLICY*

We are trying something different this year.  

For the month of Feb we will take orders on a  case by case  basis.

We will NOT take orders for dates where the temparature will be below freezing

and or in active snowfall /icy conditons.

 

Therefore, we can only take orders for dates within 1 week or less.

Yard Signs in Lancaster